I spent roughly 4 days in this office, answering phone calls, attending to customers who dropped by the office and helped to key in complaint reports into the Excel worksheet. Then Saiful, a technician in the department, asked me to help him to type out the shutdown jobsheet and also the Notis Gangguan Bekalan for customers.
A shutdown is when TNB cuts off the electricity supply in substations for maintenance purposes or other work such as laying new underground cables.
I got the opportunity to follow En. Nasir to the PMU (Pencawang Masuk Utama) in Kamunting when there was a breakdown one day. This is where the electricity supply enters after the transmission towers.
While having lunch with En. Rizal, Saiful, the new engineer, En. Shukri and the other trainees in Tmn Medan Taiping, we heard a loud explosion at the construction site nearby. We went to the scene and saw that the construction workers had accidentally damaged the NEW underground cables. According to En. Rizal, the new underground cables were layed just a few months ago to a new position because of the construction of an overhead bridge over the railway tracks.
Instantly, the area nearby were affected because of this. Switching has to be done and electricity has to be supplied from other sources. One good thing with our electricity system is that we always have a backup supply from other sources. This supply is only temporary till the real problem is fixed. And so, En. Rizal went to the PMU Taiping no. 1 to do the switching.
To check whether the cables are in good condition after a breakdown occurs, an IR (Insulation Resistance) test is done.
The HOD for Kendalian is En. Azhan. He told me he is a graduate from UNITEN in 2007.
The next department is Pembinaan (Construction) department.